Renewed Balance
Strengthen your relationship with expert counselling, grow, heal, and connect together.
Service Description
At Renewed Balance, we understand that every relationship faces challenges, whether from miscommunication, unresolved conflicts, or growing apart over time. Our relationship counselling offers a supportive and neutral space where couples can openly express concerns, rebuild trust, and strengthen their connection. Through guided conversations, we help couples improve communication, understand each other’s perspectives, and address underlying issues that may be causing tension. At Renewed Balance, we understand that relationships face challenges like miscommunication, unresolved conflicts, or growing apart. Our Relationship Counselling service provides a supportive, neutral space for couples to express concerns, rebuild trust, and strengthen their connection. Through guided conversations, we help improve communication, address underlying issues, and understand each other’s perspectives. What the Service Offers: Tailored support for challenges like communication breakdowns, trust issues, and emotional distance. Tools to develop healthy communication and express needs effectively. Guidance to resolve conflicts, rebuild trust, and enhance intimacy. Strategies to strengthen emotional connection and foster mutual understanding. A safe, non-judgmental space to share perspectives and work toward solutions. Sessions focus on identifying unhealthy patterns, uncovering unspoken needs, and developing healthier ways of relating. With a collaborative approach, we provide practical tools to navigate conflict, enhance intimacy, and foster emotional connection. Whether you're healing from a breach of trust, going through a rough patch, or seeking to deepen your bond, our counselling helps you move forward as a team. Why Book This Service? If you feel stuck, disconnected, or uncertain, counselling offers a path to healing and growth. Work with a registered specialist counsellor dedicated to creating a healthier partnership. Gain practical strategies to overcome challenges and build resilience. Reconnect with your partner, improve understanding, and cultivate a deeper bond. Take a proactive step toward a loving, supportive relationship. You deserve harmony—let’s work together to find renewed balance.
Cancellation Policy
Welcome to Renewed Balance. To ensure smooth operations and clear expectations, please review our business policies regarding cancellations, missed sessions, late arrivals, counsellor unavailability, and payment procedures. These policies are in place to maintain a professional, respectful, and fair environment for both clients and counsellors. 1. Cancellation Policy • Cancellation Notice: Clients must provide at least 24 hours' notice for any cancellations or rescheduling of sessions. This allows us to allocate the time to other clients in need of assistance. • Late Cancellations: Cancellations made less than 24 hours before the session will result in a 100% charge of the session fee. • No-Show Policy: If a client does not show up for a session without prior notice, the full session fee will be charged. 2. Missed Sessions • Rescheduling: Missed sessions can be rescheduled at no extra cost provided that the client has adhered to the cancellation policy. If a session is missed without any prior communication, it will be regarded as a no-show, and full payment will be required. • Frequent Missed Sessions: Clients with three or more missed sessions may be asked to reconsider their commitment to the counselling process or may be placed on a different scheduling arrangement. 3. Late Arrival Policy • Client Late Arrival: Sessions will begin at the scheduled time. If a client arrives late to an online session, the session will still end at the scheduled time. Full payment for the session will be required. • Counsellor Late Arrival: If for any reason the counsellor is late to the session, the client will still receive the full session duration or the time will be made up in a future session at the client's convenience. 4. Counsellor Unavailability • Unexpected Counsellor Absence: In rare cases where the counsellor becomes unavailable due to unforeseen circumstances (e.g., illness, emergency), clients will be notified as soon as possible. Sessions can either be rescheduled or refunded if preferred. • Planned Absences: For planned absences (e.g., holidays), clients will be given notice well in advance, and alternative arrangements can be made if necessary.
Contact Details
Broadacres, Sandton, South Africa
0796636607
counselling@renewedbalance.co.za