Renewed Balance
Individual Counselling
Empower your personal growth and take charge of your well-being, find clarity, healing, and support.
Service Description
At Renewed Balance, our Individual Counselling service is designed to help you navigate personal challenges, develop self-awareness, and promote emotional well-being. Whether you are dealing with anxiety, low mood, life transitions, or simply seeking self-discovery, this service provides a safe and confidential space to explore your inner world. What the Service Offers: A personalised approach to understanding and managing your emotions, thoughts, and behaviours. Support in developing effective coping strategies for stress, anxiety, and emotional overwhelm. Guided self-reflection to enhance self-discovery and personal growth. Assistance with managing low mood and fostering emotional resilience. A safe, non-judgmental space where you can openly discuss challenges and build solutions. Why Book This Service? If you feel stuck, overwhelmed, or uncertain, individual counselling offers a clear path toward balance and emotional recovery. You will work with a registered specialist wellness counsellor who is dedicated to helping you find peace and emotional harmony. With a person-centred and solution-focused approach, you’ll gain practical strategies to overcome life's challenges. Individual counselling can help you reconnect with yourself, gain clarity, and cultivate personal growth, giving you the tools to thrive. By booking this service, you are taking an empowering step toward creating the change you want in your life. Let’s work together to help you find renewed balance and well-being.
Cancellation Policy
Welcome to Renewed Balance. To ensure smooth operations and clear expectations, please review our business policies regarding cancellations, missed sessions, late arrivals, counsellor unavailability, and payment procedures. These policies are in place to maintain a professional, respectful, and fair environment for both clients and counsellors. 1. Cancellation Policy • Cancellation Notice: Clients must provide at least 24 hours' notice for any cancellations or rescheduling of sessions. This allows us to allocate the time to other clients in need of assistance. • Late Cancellations: Cancellations made less than 24 hours before the session will result in a 100% charge of the session fee. • No-Show Policy: If a client does not show up for a session without prior notice, the full session fee will be charged. 2. Missed Sessions • Rescheduling: Missed sessions can be rescheduled at no extra cost provided that the client has adhered to the cancellation policy. If a session is missed without any prior communication, it will be regarded as a no-show, and full payment will be required. • Frequent Missed Sessions: Clients with three or more missed sessions may be asked to reconsider their commitment to the counselling process or may be placed on a different scheduling arrangement. 3. Late Arrival Policy • Client Late Arrival: Sessions will begin at the scheduled time. If a client arrives late to an online session, the session will still end at the scheduled time. Full payment for the session will be required. • Counsellor Late Arrival: If for any reason the counsellor is late to the session, the client will still receive the full session duration or the time will be made up in a future session at the client's convenience. 4. Counsellor Unavailability • Unexpected Counsellor Absence: In rare cases where the counsellor becomes unavailable due to unforeseen circumstances (e.g., illness, emergency), clients will be notified as soon as possible. Sessions can either be rescheduled or refunded if preferred. • Planned Absences: For planned absences (e.g., holidays), clients will be given notice well in advance, and alternative arrangements can be made if necessary.
Contact Details
0796636607
counselling@renewedbalance.co.za
Broadacres, Sandton, South Africa